Testimonials

Customer Testimonials

"Chas is an extremely confident, intelligent and professional man who, despite being successful in several areas, remains very approachable. The thing I love most about Chas is his willingness to give up lots of his free time to help others, particularly those new to business. A true gent!"

S Wareham – Bromley
Chas Jordan Many thanks for the excellent advice Fair Contract Associates Ltd. provided for our new photocopier contract. Saved us £'s!!!

Antony Patrick - London
We contacted Fair Contract Associates after we reached an impasse with our photocopier and telephone provider. We are a non-profit making organisation with very limited resources and had found ourselves in a surreal situation where we were being invoiced by two different leasing companies for the same photocopiers.

We felt the photocopier and telephone provider was simply not interested in finding a solution to the problem despite us having had various correspondence and meetings with them. So we decided to contract Chas Jordan of Fair Contract Associates as a negotiator.

Chas Jordan is a very shrewd man with an in-depth knowledge of the photocopying industry. With him on board, we managed within a relative short time to come to an agreement which was acceptable for both sides of the original disagreement.

We have no hesitation in recommending the services of Fair Contract Associates.

Corinne Michel - London
I can thoroughly recommend Fair Contracts Associates to any organisation, small or large, that is paying too much for office equipment.

We are a very small charity that was paying for a phone system we never got and being overcharged on a photocopier. The staff at Fair Contracts know the market and the tricks people pull, they worked hard on our behalf and saved us thousands of pounds in the end.

It's obvious from the start that their motivation is the protection of hard-pressed schools, charities and the like, from equipment leasing cowboys. They have a no-nonsense approach, cut through the jargon and they tell you it like it is. This makes them easy to deal with and you know exactly where you stand. When they are on your case they take the load off your shoulders, they act professionally and diligently and you just know you're in good hands.

B Bourdillon, Chairman, Abney Park Trust - London
Chas Jordan is my knight in shining armour!

He has been in the business a long time, his wealth of experience in the industry is phenomenal, what he doesn't know isn't worth knowing! After a tiresome fight with a photocopying corporation I decided to contact him, I was so close to the finishing line but was in need of some specialised expertise to get me there. Shortly after contacting Chas I was in business, my current contract was to be reverted back to colour copies as originally agreed, not developments.

I cannot recommend Chas enough, his cracking sense of humour got me through what has been a long and tedious battle! Get in touch with 'Fair Contracts' if you have any photocopying lease issues, you won't be disappointed.

Thank you for restoring my faith, school budgets are for teaching and learning and not to be wasted on such leases! Thank you

R Hunter
We initially contacted Chas in July last year to guide us through a maze of contracts that we had with our photocopier & telephone suppliers for all 3 branches, as we wanted to end some of these contracts/leases but was not sure if this was possible.

The knowledge he has of lease/financial agreements highlighted some alarming points within these agreements of ours. Notably that we were paying twice for our photocopier!!! After some serious negotiating from Fair Contracts on our behalf we received a refund which amounted to quite a few thousand pounds. Initially the company concerned would not acknowledge their mistake but with the help of Fair Contracts they knew that they had made a mistake and had to pay us.

Without the assistance of Fair Contracts we would have been none the wiser and continued paying these companies serious amounts of money for many years. I would certainly recommend using Fair Contracts to overhaul your lease/finance agreements, you will be surprised what they uncover.

T. Meakins, Able Canopies Ltd
We recently had one of our transit vans stolen – you just expect as a law abiding citizen and someone who holds every insurance policy required that it will all be OK. If only this were so – after nearly 8 weeks of being given the run around by our van insurance company the door was CLOSED. Not a penny would come to us – end of claim.

In my frustration I posted a discussion on a Linkedin group that I manage.

I was immediately contacted by someone local to me, and in fact a competitor who put me in touch with the local man Mr Chas Jordan. Within 24 hours he had collected all the associated paperwork and agreements and advised me that indeed the insurance was in the wrong and had made an error.

He took over the handling of the enquiry and within 1 week we had an apologetic call from head of complaints for the insurance company to say they were paying us out in full.

I can highly recommend my knight in shining armour – Mr Chas Jordan of Fair Contract Associates Ltd . If you think you have a contract or lease agreement for any equipment and you are not sure of the implications or you just want help in getting a fair deal to start with – this man is a genius !

Janice Webster, S E Timber & Damp
Our photocopier suppliers had us stitched into not one but two expensive and inappropriate contracts. Our business did not warrant the monthly and quarterly outlay and all I could see was money flowing down the drain.

When Chas Jordan from Fair Contract Associates came into our office his mere presence and reassuring attitude that he could help, convinced me to hand the whole thing over for him to sort out.

He seemed to enjoy looking at all the ghastly paperwork and did nothing but cheer me up and state that he could sort things out. And for sure, HE DID.

Two months later, we are clear of the suppliers and are just leasing direct. He is worth his weight in gold and I would encourage anyone to at least let him have a look at the problem and quote. Of course, he's a man who knows other men who can help, is there no end to his talents???

F Baskerville
Finally I would like to say that your reports have been first class and the changes we have made have definitely paid for themselves

H Bull - A London School
Fair Contracts did a great job displaying remarkable expertise in a specialist field, I have no hesitation in recommending them if you have an issue with a supplier.

C. Sutton, Abbey Group (Cambridgeshire) Ltd
"The guys at Fair Contracts are good, first they got my copier contract terms changed from 5 years rolling to 1 year renewable. Then we asked them to source a new copier, they found us an unbelievable deal from a company on a ninety day rolling contract, perfect for our business. Don’t hesitate give them a try!"

Steve Saywell - Surrey
"Charles Jordan, the MD of Fair Contracts Associates Limited was recommended to me by a friend, he has an inexhaustible drive for justice and will work tirelessly on a case until it reaches a positive conclusion, he is 100% honest, fair and a true professional and I thank him for his unstinting and valued support in winning a very challenging appeal on my behalf. "

C Rawlings - Kent
"Fair Contract Associates even told me what to look out for and the questions to ask to avoid getting caught again. I would recommend Fair Contract Associates to anyone with a contract problem or who just wants some common sense advice about contracts. "

James Johannes - Peterborough
"Thank you so much for the advice Chas, I just went from totally losing an £800 contract to keeping a £540 one, and although it's not exactly what I wanted it is a hell of a lot better than nothing, and a possibility of future contracts... Your advice was spot on and I can't recommend you enough"

L Netley - Surrey
"I first came across Chas Jordan and ‘Fair Contracts’, by chance, when surfing the net. I was trying to get some information on what I should look before entering into a new leasing contract for the photocopiers for our three offices. I realised quickly that the information I was looking for wasn’t readily available online and that this particular area is a ‘minefield’. All the companies that had previously quoted for the copiers were misleading me on various issues, from annual charges, to cost per copy, and our existing supplier (a national name) who had increased their prices relentlessly, was threatening to remove the copiers unless we entered a new contract with them!

Chas came to visit us and suggested several solutions from buying new machines outright with a separate service contract, to renting, not leasing, second hand machines. This was the option we eventually went for with a smaller supplier and saved ourselves a lot of money. He even oversaw the terms of our rental agreement suggesting certain alterations.

‘Fair Contracts’ does what it says on the ‘tin’ and I cannot recommend them highly enough.” "

Leonard Rees - London
"I had been ripped off and was faced with a contract that I wasn't sure I could get out of...... Chas at Fair Contracts to the rescue. His words were, “now leave it to me, don't worry, I'm dealing with it” that was around October last year. Its sorted Chas style"

D Jones - SE London
"Chas is a special kind of person, he puts himself out to help people in all walks of life to ensure they get a fair deal. He will also help them to get a better footing in whatever they are doing. He has helped us and other people that we have referred to him, even when its not in his normal field"

I Dove - London
"The support and advice Chas at Fair Contract Associates provides for those tied into unfair contracts, is first class and generally Chas always puts other's needs first. He is someone you should always be talking to, I do"

K Goddard - Kent
"Chas Jordan - He's helped so many of my clients already I would recommend him anytime"

M Ross - Kent
"Chas at Fair Contracts, he’s a truly genuine guy, who will tell you it straight. My kinda businessman"

G Johannes - Peterborough
"Chas at Fair Contract Associates is wonderful! His knowledge on contracts is second to none. I now wouldn’t sign a contract without getting him to look at it first. I have recommended him to clients and friends and will continue to do so, as I have absolute confidence in him and his exceptional knowledge"

N Joslyn - Kent
"Chas at Fair Contract Associates is the type of business man you trust with your clients, your friends and your family. I would not hesitate to recommend him."

T Garrie - Bristol Avon