a) that the school had been systematically overcharged on copies and
b) there was a lease on a machine which was paid off and settled some years previously which had then been placed back on a new lease with 2 new machines, only to have been paid off again around 10 months later.
So what is wrong there you might ask, well apart from the dealer overcharging, they have steadfastly refused to reveal to us or the school how they arrived at the refund figure, ie what was the calculation used over what period etc.
They have also refused to discuss or acknowledge any possible irregularity in the refinancing of the old machine on leasing.
So how was the salesman proposing to save the school over £1,000 per quarter? Well of course he could not, the only saving would be in the actual quarterly repayment amount short term and this was achieved by taking the existing leases which had been in operation for a variety of years and in some cases nearing their end and rolling them back in to a full Five years term. No new equipment just a transfer of the leases to a new company, a practice which we term ‘flipping the lease’
We don’t sell office equipment or the supplies for them, but we do address the fairness of the contracts that come with them. If you want to avoid situations like these or you believe you may already be in one, we offer a free contract review for all of your office equipment, call us on 0333 240 0545, it’s a free review so you have absolutely nothing to lose.